Privacy Policy
Last updated: December 15, 2024
1. Introduction
At Linkker, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our link management service, including our mobile applications, browser extensions, and web platform.
By using Linkker, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described here, you should not use our services.
2. Information We Collect
2.1 Information You Provide to Us
Account Information
- Email address
- Password (encrypted)
- Full name (optional)
- Profile picture (optional)
- User preferences and settings
Content Data
- URLs and links you save
- Titles and descriptions you add
- Collections and categories you create
- Tags and notes you assign
- Sharing and collaboration settings
2.2 Information We Collect Automatically
Usage Information
- Device information (type, operating system, browser)
- IP address and location data
- Usage patterns and feature interactions
- Performance and error data
- Session duration and frequency
Metadata We Extract
- Page titles and descriptions from saved URLs
- Thumbnails and images from web pages
- Publication dates and authors
- Website categories and tags
2.3 Information from Third Parties
When you sign in through third-party services (like Google), we may receive:
- Basic profile information (name, email, profile picture)
- Authentication tokens for secure access
- Permissions you grant for data access
3. How We Use Your Information
Service Operation
- Provide and maintain the service
- Process your requests and transactions
- Sync data across your devices
- Enable collaboration features
Personalization
- Provide personalized content recommendations
- Automatically categorize your links
- Customize your user experience
- Generate intelligent insights
Security & Support
- Authenticate your identity
- Detect and prevent fraud
- Provide customer support
- Ensure service security
Analytics & Improvement
- Analyze usage patterns
- Improve our services
- Develop new features
- Monitor service performance
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Personal Information
We do not sell, trade, or rent your personal information to third parties for commercial purposes.
4.2 When We May Share Information
5. Data Security
5.1 Security Measures
We implement industry-standard security measures to protect your information:
Encryption
Data is encrypted in transit (TLS) and at rest (AES-256)
Access Controls
Strict access controls and authentication for our systems
Monitoring
Continuous monitoring for security threats and vulnerabilities
Backups
Regular encrypted backups to prevent data loss
5.2 Data Breach Response
In the event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by applicable laws.
6. Your Privacy Rights
Access
Request a copy of your personal data we hold
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal data
Portability
Export your data in a machine-readable format
Objection
Object to certain processing of your data
Restriction
Request restriction of data processing
To exercise these rights, please contact us at privacy@linkker.app. We will respond to your request within 30 days.
7. Data Retention
7.1 Retention Periods
Account Data
Retained for the lifetime of your account plus 30 days after deletion
Usage Data
Aggregated usage data retained for up to 2 years for analytics
Support Data
Customer support interactions retained for 3 years
Legal Data
Data required for legal compliance retained as required by law
7.2 Data Deletion
When you delete your account, we will delete your personal data within 30 days, except where we are required to retain data for legal reasons.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Appropriate technical and organizational measures
9. Children's Privacy
Linkker is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Cookies and Tracking Technologies
10.1 What We Use
10.2 Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of our service.
11. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies.
11.1 Third-Party Integrations
- Google OAuth for authentication
- Cloud storage providers for data hosting
- Analytics services for usage insights
- Customer support platforms
12. Regional Privacy Laws
12.1 GDPR (European Union)
If you are in the EU, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.
12.2 CCPA (California)
California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected and to opt-out of the sale of personal information.
12.3 Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing in-app notifications
Your continued use of the service after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
[Your Business Address]
[City, State, Postal Code]
[Your Contact Number]
Data Protection Officer: dpo@linkker.app